Jackbit Casino Terms & Conditions
1. GENERAL
These general terms and conditions (hereafter “Terms and Conditions”) contain all of the terms and conditions for use of the services (hereafter the “Services”) offered through the website jack-uk.org (hereafter the “Website”) operated by us (hereafter “We”,“Company”).
You (hereafter “You”,”Player”,”Client”) may use the Services offered through the Website if You open Your personal account on it (hereafter the “Account”).
Before using Our Website, please read these Terms and Conditions carefully. By registering an Account with the Website, You confirm Your consent with the Terms and Conditions.
2. CHANGES TO TERMS AND CONDITIONS
These Terms and Conditions may be changed by the Company when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.
If any modification is unacceptable to the Client, they may terminate these Terms and Conditions and close their Account. Your continued activity in Your Account in the program following our posting of a change notice or new Terms and Conditions on our Website will constitute binding acceptance of that change.
Our failure to enforce Your strict performance of any provision of these Terms and Conditions will not constitute a waiver of Our right to subsequently enforce such provision or any other provision of these Terms and Conditions. No modifications, additions, deletions or interlineations of these Terms and Conditions are permitted or will be recognized by Us. None of our employees, officers or agents may verbally alter, modify or waive any provision of these Terms and Conditions.
3. WHO CAN PLAY
The Company accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.
Access to the following residents or access from the following territory onto the website is not allowed – Russia, Belarus, Lithuania, Georgia, Ukraine, Latvia, Moldova.
We accept strictly adult Players (the minimal age is 18) and Players who have reached the age specified by the jurisdiction of Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
It is entirely and solely Your responsibility to enquire and ensure that You do not breach laws applicable to You by participating in the games. Depositing real funds and playing for real money is subject to the laws of Your country, and it is Your sole responsibility to abide by Your native regulations.
We shall be entitled to refuse bets from Players who fail to abide by these Terms and Conditions.
We reserve the right to refuse to accept a bet from any Player without giving a reason.
We reserve the right to ask for the proof of age from the Player and limit access to the Website or suspend the Account to those Players who fail to meet this requirement.
Internet gambling may be illegal in the jurisdiction in which You are located; if so, You are not authorized to use Your payment card to complete this transaction.
It is solely cardholder’s responsibility to know the laws concerning online gambling in his or her country of domicile.
Participation of minors in Services offered on this Website is strictly prohibited.
Internet gambling may not be legal or may be restricted under some jurisdictions. You understand and accept that the Company is unable to provide You with any legal advice or assurance in respect to Your use of the Services and the Company makes no representations whatsoever as to the legality of the Services under Your jurisdiction. Please, authenticate the relevant laws in Your jurisdiction before registering with the Company on the Website and using the Services.
The Services are meant only for users who are not prohibited or restricted by the laws of any applicable jurisdiction from gambling on the Internet. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Services will comply with all applicable laws, statutes and regulations. The Company shall not be responsible for any illegal or unauthorized use of the Services by You. Please consult legal counsel in the applicable jurisdiction if You have any doubts about the legality of Your use of the Services under the laws of any jurisdiction that applies to You. By accepting these Terms of Use, You agree to assist the Company, to the extent You are able, with its compliance with applicable laws and regulations.
The Company reserves the right, at its sole discretion, to refuse any person to register and bet on the website, to offer a modified coefficient, and to impose various restrictions on the Player (e.g. minimum coefficient, minimum adhesion, etc.), at the same time do not give any explanation of the reason for refusal / restriction.
For the avoidance of doubt, bets placed on odds (single, combined or otherwise) lower than 1.30 coefficient may not be considered as wagered/as a placed bet at the Company’s sole discretion.
4. ACCEPTED CURRENCIES
The website allows playing with the following currencies:
Fiat currencies:
USD, EUR, GBP, ARS, TRY, JPY, INR, AUD,CAD.
Cryptocurrencies:
BTC, ETH, USDT, BNB, SOL, XRP, USDC, DOGE, LINK, TRX, MATIC, SHIBA, DAI, BCH, LTC, XMR, DASH, BUSD
5. FEES AND TAXES
You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.
6. GAME RULES
By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarize Yourself with the theoretical payout percentage of each game.
7. DISCLAIMER OF LIABILITIES
By accepting these Terms and Conditions You confirm Your awareness of the fact that gambling may lead to losing money. We are not liable for any possible financial damage arising from Your use of the Website and the Services.
We are not liable of any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any Players from uninterrupted play.
In an unlikely case where a wager is confirmed or a payment is performed by Us in error, We reserve the right to cancel all the wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.
If We mistakenly credit Your Account with winnings that do not belong to You, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain Our property and will be deducted from Your Account. If You have withdrawn funds that do not belong to You prior to Us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by You to Us. In the event of an incorrect crediting, You are obliged to notify Us immediately by email.
Prior to the acceptance of the bets, the Company reserves the right to change/amend/decrease/increase/suspend/cancel any odds (cancel the acceptance of the odds) displayed on the Website anytime and at its sole discretion. In this case, the only valid odds are considered to be the ones set in the Company’s software program.
The Company furthermore, reserves the right to limit or prohibit the specific combinations in the ticket and/or their amount, also to limit the amounts of the wagers placed.
The Company will not be liable in case of the bets placed where there are (technical/mechanical) errors in the amounts of odds/totals/handicaps/spreads etc. displayed on the Website. Furthermore, the Company will not be liable in the following cases (the list is not exhaustive):
– acceptance of bets in case of events/markets which have been closed/suspended;
– settlement amount is incorrectly calculated;
– the Player’s Account has been credited with an incorrect settlement amount;
– the bets are placed by a Player on the event/market where the latter is participating in the capacity of a player, referee, coach, or similar;
– the bets were placed on the events/markets where the company has at least a reasonable doubt that these have been fixed/unlawfully manipulated;
– the bets are placed by active players, tournament officials, referees, coaches or similar;
– the bets were placed on the events/markets where an incorrect price has been displayed on the Website;
– the incorrect player, team (other relevant information) has been displayed on the Website within the respective fixture (this shall be determined at the sole discretion of the Company);
– the incorrect market/event (other relevant information) has been displayed on the Website within the respective fixture (this shall be determined at the sole discretion of the Company);
– Player combines such positions within one fixture which cannot be combined (in this case the position with lower odds will be canceled).
In the above cases, the Company reserves the right at its sole discretion to cancel the bets, seize the winnings, claim back the paid out winnings, accordingly modify the odds.
In cases We accidentally/inadvertently accept a pre-match bet after the respective sports event/market has been commenced, the already made bets will be settled as follows:
– In case a sports event and/or market is offered as a live match then We may at our sole discretion cancel and annul the bet or consider it as validly placed at the modified price at the time it was placed. This rule may not be applied for the cases where the outcome is already known or a certain participant has gained a material advantage at the time the bet was placed.
– In case a sports event and/or market is not offered as a live match then We may at our sole discretion cancel and annul the bet or consider it as validly placed. This rule may not be applied for the cases where the outcome is already known or a certain participant has gained a material advantage at the time the bet was placed.
In case of complaints please contact:
[email protected]
The Company, its directors, employees, partners, service providers:
– Do not warrant that the software or the Website is/are fit for their purpose;
– Do not warrant that the software and Website are free from errors;
– Do not warrant that the Website and/or games will be accessible without interruptions;
– Shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Website or Your participation in the games.
You hereby agree to fully indemnify and hold harmless the Company, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the games.
You acknowledge that the Company shall be the final decision-maker of whether You have violated these Terms and Conditions in a manner that results in Your suspension or permanent barring from participation in the Website.
8. USE OF PLAYER ACCOUNT
Only one Account is allowed per person, household or IP address.
Creating multiple Player Accounts by a single Player can lead to termination of all such Accounts. The Player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
Any returns, winnings or bonuses which the Player has gained or accrued during such time as the duplicate Account was active may be reclaimed by Us, and Players undertake to return to Us on demand any such funds which have been withdrawn from the duplicate Account.
The Website can only be used for personal purposes and shall not be used for any type of commercial profit.
You are eligible for all bonuses per jack-uk.org account, which shall mean no more than one of each bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and e-payment account, e-mail address, and environments where computers are shared.
9. ANTI-FRAUD POLICY
The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the Player is suspected of fraudulent actions including, but not limited to:
Participating in any type of collusion with other players;
Development of strategies aimed at gaining of unfair winnings;
Fraudulent actions against other online casinos or payment providers;
Chargeback transactions with a credit card or denial of some payments made;
Creating two or more accounts;
Other types of cheating;
or becomes a bankrupt in the country of their residence, the Company reserves the right to terminate such Account and suspend all payouts to the Player. This decision is at sole discretion of the Company and the Player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the Player.
The Company has zero tolerance to advantage play. Any Player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:
– Use of stolen cards;
– Chargebacks;
– Creating more than one account in order to get advantage from casino promotions;
– Providing incorrect registration data;
– any other actions which may damage the Company.
The Company reserves the right to close Your Account and to refund to You the amount on Your Account balance, subject to deduction of relevant withdrawal charges, at Company’s absolute discretion and without any obligation to state a reason or give prior notice.
In order to verify Player’s Account, We require documents (ID, payment systems, utility bills etc.) in Latin or Cyrillic alphabet. In case Player doesn’t have an opportunity to provide documents in above-mentioned alphabets company reserves the right to demand video verification where Player shows his/her documents.
We may request from You the verification of Your Proof of Address, Proof of Identity, Video Verification, Source of Income at any time and You must provide Us with any and all proof of Your identity. In case You fail to provide Us with the requested proof of Proof of Address, Proof of Identity, Video Verification, Source of Income, We reserve the right to terminate the Account and/or hold the funds on the Account – winnings may be confiscated and funds deposited by You shall be returned to You.
The Company reserves the right to retain payments, if suspicion or evidence exists of manipulation of the Website system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the Website system or attempted to do so. The Company reserves the right to terminate and/or, change any games or events being offered on the Website.
Should You become aware of any possible errors or incompleteness in the software, You agree to refrain from taking advantage of them. Moreover, You agree to report to the Company any error or incompleteness immediately. Should You fail to fulfill such obligations, the Company has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification.
Please note that if You requested a withdrawal, but the sum of bets made since last deposit is less than three (3) times the size of that deposit, We reserve the right to charge You the costs of transaction processing for deposit and withdrawals. This decision is at sole discretion of the Company.
You accept and acknowledge that we reserve the right to detect and prevent the use of prohibited techniques, including but not limited to fraudulent transaction detection, automated registration and signup, gameplay and screen capture techniques. These steps may include, but are not limited to, examination of Players device properties, detection of geo-location and IP masking, transactions and blockchain analysis
The Company reserves the right, at its sole discretion, to request any KYC or verification documentation it deems necessary if suspicious activity or unusual account behavior is detected, in order to confirm a Player’s identity, residence, or eligibility to use the Services, including (Proof of Address, Proof of Identity, Video Verification, Source of Income)
TIPS Feature – Terms & Conditions
Any funds identified as illegally obtained, regardless of the user’s awareness of their origin, will be subject to immediate removal and cannot be used under any circumstances.
Once a user sends funds via the TIPS feature, those funds are considered transferred and no longer belong to the sender, regardless of whether the amount included deposited funds.
The use of the TIPS feature is strictly prohibited while any active bonus is in place. Users must complete all wagering requirements before accessing this feature.
The TIPS feature is not available to users with pending or required verification (KYC).
Jack reserves the right, at its sole discretion, to restrict, suspend, or disable access to the TIPS feature at any time, without prior notice or obligation to provide justification.
10. DEPOSITING
The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as various alternative payment methods. Please contact our support team at [email protected] to inquire about the payment methods which are most favorable for your country of residence.
The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts.
The maximum amount of deposit and minimal amount of deposit depends on the payment method you decide to use.
The deposited money is subject to a minimum 1x wagering prior to being withdrawn.
11. WITHDRAWAL AND REFUND POLICY
The minimal amount for withdrawal depends on the payment method. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments.
The Company reserves the right to check Your identity prior to processing payouts and to hold withdrawals for the time needed to check Your identity. In case You provide false and/or incomplete Personal Data, the withdrawal can be refused and/or the Player Account terminated, of which You will be informed by email.
The Company furthermore reserves the right to hold the withdrawals for the time needed to investigate violations of the Terms and Conditions and/or applicable laws on part of the Player.
An account holder or player must not allow third parties to use their account to make deposits or withdrawals. If the company detects that the same personal account (crypto wallet account, crypto wallet address) is being used by two or more players, it reserves the right to terminate all involved accounts and cancel any current winnings and bonuses. We reserve the right to charge the Player with the administrative fee in amount of 20% of the last deposit made by a user.
The amount deducted from your wallet may be insignificantly higher than displayed at the time of transaction due to currency conversions of the cryptocurrencies and/or the Company’s payment processing system.
The maximum withdrawal amount processed to a player is $50,000 or its equivalent per 7 days period and $100,000 or it’s equivalent per 30 days period unless otherwise specified in the Terms and Conditions of a specific promotion. Exceptions may be made to Players with a higher VIP level, if any, at the Company’s sole discretion.
If you win more than $100,000, the Company reserves the right to divide the payout into monthly installments of a maximum $100,000 until the full amount is paid out.
The maximum amount that We shall be obliged to pay to You in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of equivalent to 150 000 (one hundred fifty thousand) USD (the “Maximum Win Limit”). The Maximum Win Limit does not include any Jackpot winnings. You acknowledge and agree that for certain gaming services Your approved staking level may mean that You may have the opportunity to win above the Maximum Win Limit. Also, the amount of the total winning, including the amount above the Maximum Win Limit, may be deposited on Your Account. You acknowledge and agree that we shall have the right to cut the amount above the Maximum Win Limit from Your Account and pay to You only the Maximum Win Limit.
The maximum amount that We shall be obliged to pay to You in respect of any single sportsbook ticket, including any free bet, shall be limited to and in no event shall exceed the amount of equivalent to 50 000 (fifty thousand) USD (the “Maximum Win Limit”).
All progressive jackpot wins will be paid in full.
Finally, please keep in mind the Company is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time.
In case the existing deposits are transferred back to the Player due to termination of the Account, We reserve the right to charge the Player with the administrative fee in amount of 20% of the amount transferred.
12. DORMANT ACCOUNTS
An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Company reserves the right to charge a monthly administrative fee of 10 EUR or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive.
You authorize the Company to debit this fee from Your Player Account on the beginning of the month following the day on which Your Account is deemed inactive, and on the beginning of every subsequent month that Your Account remains inactive. The Company will stop deducting the fee if the Account balance is zero or if the account is re-activated.
13. SELLING OR TRANSFERRING CLAIMS TO THIRD PARTIES
Users are expressly forbidden from selling or legally transferring any claims, rights, or entitlements they may have against the Company to a third party without the Company’s prior written approval. This restriction applies broadly to any claims, rights, or entitlements associated with the Company’s services, products, or websites.
14. COMPLAINTS
You are free to contact Our customer service team according to the instructions found on the Website to give Us any complaints regarding Our Services.
Complaints are handled in the support department and escalated in the organization of the Company. In the case that support personnel did not solve the case immediately you shall be informed about the state of the complaint to a reasonable level.
Please note that in order your complaint to be considered, You must submit it within 2 (two) months of the issue occurring/arising. In case Your complaint refers to an issue occurring/arising more than 2 (two) months ago, your complaint may be disregarded and You hereby declare your consent thereto.
In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.
While We may provide translations of these Terms and Conditions for your convenience, in the event of any inconsistency or conflict between the English version and any translated version, the English version shall prevail.
15. Promotional Emails
By accepting the Terms & Conditions of our platform during the registration, you agree to receive promotional emails from jack-uk.org Casino.
